right of withdrawal
If the customer is a consumer within the meaning of § 13 BGB (see also § 1 paragraph 2 of these Terms of service), they have the following statutory right of withdrawal:
The customer has the right to withdraw from the contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day on which the customer or a third party designated by the customer, who is not the carrier, took possession of the goods, or – if several goods ordered by the customer as part of a single order are delivered separately – on the day on which the customer or a third party designated by the customer, who is not the carrier, has taken possession of the last goods.
To exercise his right of withdrawal, the customer must inform UST of his decision to withdraw from the contract UST a clear statement (e.g., a letter sent by post, fax, or email).
He may use the attached model withdrawal form, but this is not mandatory.
Send your cancellation notice to
United Salon Technologies GmbH
Customer service
Ketzberger Str. 34
42653 Solingen
Germany
When sending by email:
ust
To comply with the withdrawal period, it is sufficient for the customer to send the notification of exercising the right of withdrawal before the withdrawal period expires.
Consequences of revocation
If the customer revokes the contract, UST shall reimburse UST for all payments it has received from him, including delivery costs (with the exception of additional costs resulting from the customer choosing a different type of delivery than the cheapest standard delivery UST by UST ), without delay and at the latest within fourteen days from the day on which UST the customer's notification of the Cancellation Policy contract.
For this refund, UST will use the UST means of payment that the customer used for the original transaction, unless expressly agreed otherwise with the customer. Under no circumstances will the customer be charged any fees for this refund.
UST refuse to refund until it has received the goods back.
The customer must UST or hand over the goods to UST immediately and in any case no later than fourteen days from the date on which he Cancellation Policy UST the Cancellation Policy .
return address
United Salon Technologies GmbH
Customer service
Ketzberger Str. 34
42653 Solingen
Germany
The deadline is met if the customer sends the goods back within fourteen days of Cancellation Policy UST the Cancellation Policy at the latest.
return shipping costs
If the customer uses a return label UST by UST , the return shipment is free of charge for them.
Return labels for orders within Germany can be requested at any time from UST customer service UST ust).
If the customer does not use the return label UST by UST , they must bear the direct costs of the return shipment.
Sample withdrawal form
If the customer wishes to withdraw from the contract, they can fill out the following form and UST it to UST .
However, use of the form is not mandatory.
To:
United Salon Technologies GmbH
Customer Service
Ketzberger Str. 34
42653 Solingen
Germany
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:
Ordered on: ____ / received on: ____
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only for paper notifications):
Date:
* Please delete as appropriate
Exclusion of the right of withdrawal
The Cancellation Policy not Cancellation Policy to goods that are not prefabricated, for the manufacture of which an individual selection or determination by the customer is decisive, or which are clearly tailored to the customer's personal needs.